Join to apply for the Territory Operations Manager role at Newcross Healthcare Solutions
Job Title: Territory Operations Manager
Reporting to: Regional Operations Manager
Location: Hybrid – up to 3 days per week in the Hamilton Office (Scotland)
Who are we?
Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.
The Difference YOU Can Make
As a Territory Operations Manager, you won’t just manage — you’ll lead, inspire, and transform. Your territory will be your stage: where you’ll drive business growth, deliver exceptional client service, and motivate a high-performing team to exceed expectations.
Your leadership will fuel our mission to become the ‘go-to’ provider for healthcare staffing, building stronger client relationships, driving operational excellence, and making a real difference in people’s lives every single day.
What You’ll Do
* Lead, coach, and inspire your team to achieve Number 1 status in your territory.
* Build market share and drive growth, becoming the first choice for temporary healthcare staffing.
* Be a brand ambassador, raising standards, role-modelling excellence, and setting the pace for success.
* Deliver exceptional client service, resolving challenges quickly and effectively.
* Use data and insights to optimise performance, innovate, and drive continuous improvement.
* Ensure compliance and quality through our cutting-edge HealthForceGo app.
* Create unforgettable onboarding experiences for new team members and improve retention across your region.
* Drive a high-performance culture, celebrating wins and achieving ambitious OKRs.
What Makes You Different
You’re not just an Operations Manager — you’re a strategic leader with the vision and resilience to thrive in a high-growth, fast-paced environment. You bring:
* Proven success in Operations or Key Account Management.
* A track record of building and motivating high-performing teams.
* Strong analytical skills to turn data into action.
* Emotional resilience and the ability to thrive under pressure.
* Confidence in communication and influencing at every level.
* A digital-first mindset, always seeking innovative solutions.
* A passion for excellence and continuous learning.
Why Join Newcross?
Because here, you’ll be part of something bigger:
* A mission-driven organisation that’s reshaping healthcare staffing.
* A culture of ambition, innovation, and high performance.
* The opportunity to lead, grow, and make a tangible difference every single day.
Equality, diversity, and inclusion:
We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.
#J-18808-Ljbffr