Account Manager (B2B Mix of Field & Office Based)
Permanent / Full time
Opportunity
We are working on behalf of one of the UK's most innovative and well-established packaging companies to recruit an experienced and dynamic Account Manager. This is a fantastic opportunity to join a forward-thinking, family-run business known for delivering premium products and services to globally recognised brands across a range of sectors.
The Role
This client-facing, field-based position is ideal for a commercially minded individual with a proven background in B2B account management. You'll take ownership of a portfolio exceeding £1 million in annual turnover, ensuring exceptional service while identifying and driving opportunities for growth.
Key Responsibilities
Build and nurture strong, long-term relationships with clients across the UK.
Act as the key point of contact for accounts with over £1 million in annual turnover.
Conduct regular on-site client visits (2-3 days per week) to enhance engagement.
Identify and close new business opportunities within existing and new accounts.
Ensure high levels of customer satisfaction and retention.
Collaborate closely with internal sales, commercial, and customer service teams.
Deliver clear account performance updates to senior stakeholders.
Support with pricing strategies, quotations, and contract negotiations.Requirements
Proven track record in B2B account management, ideally in relationship-driven sectors.
Experience managing a high-value customer portfolio (£1 million+).
Excellent communication, interpersonal, and negotiation skills.
Strong commercial acumen with a focus on growth and profitability.
Organised, detail-oriented, and able to manage multiple tasks under pressure.
Comfortable with regular UK travel (2-3 days per week).
Based within a reasonable commute to Stevenage for office attendance.
Proficient in Microsoft Office and general business systems.Desirable Attributes
Positive, can-do attitude with a strong work ethic.
Ability to work independently or collaboratively within a team environment.
Critical thinking and problem-solving capabilities.
Package & Benefits
Competitive salary circa £35,000 - £60,000 depending on experience.
Monthly gross profit bonus and annual performance bonus.*
Company car, mobile phone, laptop, and company credit card.*
Health club membership, private health care, and life insurance.*
Interest-free loans (e.g., home purchases, holidays).*
Fresh daily refreshments (fruit, biscuits, coffee, etc.).
Unique learning and development sessions through regular breakfast briefings.
Highly secure role - the company has never made a redundancy in over three decades.
Personality profile assessment provided pre-interview to support candidate alignment.*Select benefits subject to role and experience