Would you love to help create unforgettable ‘wow’ moments for our guests?
Imagine yourself at the heart of the stunning West Sussex countryside, working at The Goodwood Hotel. As a Reservations Executive, you’ll be part of a warm, sociable team that ensures every guest feels welcome, heard, and excited about their upcoming visit.
Your Role
You’ll be the first point of contact for many of our guests - making a lasting impression and turning enquiries into bookings. With 91 beautiful bedrooms to manage, you’ll ensure every reservation is handled with care, accuracy, and professionalism.
You’ll also be a key ambassador for the wider Goodwood experience, confidently recommending and booking:
1. Golf sessions
2. Spa treatments
3. Driving and flying experiences
4. Our award-winning restaurants
Collaboration is Key
You’ll work closely with our Estate Sales, Front Desk, and Operational teams to ensure every detail is communicated clearly and smoothly - making each guest’s journey seamless from start to finish.
What You’ll Bring
5. Experience in hospitality or a customer-focused role, ideally with a sales element
6. A genuine passion for delivering exceptional service
7. Strong organisational skills and attention to detail
8. Initiative and a proactive mindset
9. Familiarity with Protel (a bonus, not a must!)
What You’ll Get
10. Access to our wellbeing programme: yoga, meditation, sound bathing, and more
11. Free tickets to all Goodwood events
12. Complimentary gym and health club membership
13. A vibrant calendar of social events
14. Entry into our performance share scheme