Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are seeking an experienced Credit Control Manager to lead our Credit Control team. You will be responsible for managing the team and overseeing all credit control activities within the company.
Responsibilities:
1. Manage a team of credit controllers and oversee their portfolio of debtor accounts.
2. Ensure adherence to company processes, credit and payment terms, and credit checks.
3. Produce and analyze debt reports, reporting risks, variances, and action plans.
4. Forecast cash flow monthly.
5. Maintain reports on credit applications, payments, bad debts, and provide relevant analysis.
6. Handle bad debt collections, including small claims and insurance claims.
7. Collaborate with the Sales Director to manage problematic accounts.
8. Resolve billing disputes, complaints, and discrepancies promptly.
9. Support daily credit control activities.
10. Develop strategic partnerships within management to promote communication and continuous improvement.
11. Review and update the company's credit policy.
12. Coordinate with HR to meet staffing needs and ensure policy compliance.
Requirements:
* Good knowledge of credit control functions.
* Previous managerial experience in a high-volume billing environment.
* Ability to prioritize workload and lead a team effectively.
* Ability to work under pressure and meet deadlines.
* Proficiency in Microsoft Office, especially Excel and Word.
Additional Details:
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm, Monday to Friday (unpaid one-hour lunch)
Salary: £30,000 - £32,500 per annum
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