Your new company A market-leading real estate agency with a strong client rating of 4.7/5 on Google reviews. We pride ourselves on our professionalism and dedication, providing a working environment that respects and supports our employees' growth. Your new role The primary responsibility of this role is to oversee the effective management and performance of our residential property portfolio. You will act as the main point of contact for landlords and tenants, ensuring properties are well-maintained, compliant, and operating efficiently. Your role involves coordinating maintenance, carrying out inspections, managing tenancy issues, handling renewals, and delivering an excellent customer experience Manage day-to-day property issues, ensuring swift and effective resolution for tenants and landlords Oversee statutory compliance, ensuring all safety certificates, inspections, and regulatory requirements are up to date Maintain strong relationships with landlords, tenants, and contractors, providing regular updates and excellent service. Maintain accurate and compliant property files, both electronically and physically Manage property listings and ensure accurate, up-to-date information across platforms Support the wider department with general administrative tasks including calls, emails, and correspondence Foster a positive and collaborative working environment across the business Conduct all work in alignment with our Vision and Mission Coordinate and schedule property inspections, contractor visits, and maintenance appointments What you'll need to succeed At least one year's experience in property management, block management, or a similar property-focused role Strong organisational and time-management skills, with the ability to prioritise effectively Excellent attention to detail for accurate documentation and compliance management Strong verbal and written communication skills with a professional, approachable manner Proficiency in MS Office (Word, Excel, Outlook) Ability to work independently as well as within a team environment A proactive and adaptable mindset capable of handling multiple tasks in a fast-paced environment Full UK driving licence and access to a car What you'll get in return Competitive salary and performance-based rewards Further earning opportunities through referrals and incentives. Full induction and personal development programme with access to industry-leading resources and training. Generous holiday package, including extended time off over the Christmas period. Your birthday off after one year of service. Career growth and professional development opportunities within the property industry. Health and wellness benefits, including access to our discounts platform. Supportive and collaborative work environment. Refer a friend recruitment scheme of up to £1,000 Discounted rate when selling or renting your own or a family member's property What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Property Managment Benefits: Competitive