Post Purpose:
The postholder will be responsible for the delivery of administrative activities on behalf of the Making Justice Work Project. This will include assisting with the compliance and monitoring of activities, dealing with referrals and promotion of the project. This post is responsible to the Lead for Homeless Prevention.
Team Purpose:
The overall aim of Frontline Fife Homelessness Services is to end homelessness across Fife by taking preventative action and through assisting people to choose the life they aspire to. Our team endeavours to promote self-valuing and wellbeing for all
Duties / Responsibilities:
Partnership Delivery:
* Maintain accurate records and performance data to evidence client outcomes and compliance requirements.
* Gather and compile client satisfaction feedback to help inform quality assurance and continuous improvement.
* Complete quarterly returns and communicate findings to the Scottish Legal Aid Board on behalf of partners.
* Process incoming referrals to the Making Justice Work Project.
* Co-ordinate Steering Group communications and contacts (including organisation of meetings).
* Work on behalf of Making Justice Work partners (Frontline Fife, Fife Law Centre and Citizens Advice & Rights Fife) to raise awareness of the service.
* Work flexibly to ensure a full service is maintained across the partnership.
* Participate in service reviews and SNSIAP audit process.
Learning and development
Take ownership and participate in training and continuous development and learning. · Develop effective communication (and other) skills which promote effective strength base practices
Experience
Essential
* Strong track record of providing administrative support.
* Experience of data monitoring/data quality.
* Experience of working to contractual and performance requirements.
Desirable
* Experience of project management.
* Experience of working in the Third Sector.
* Experience of partnership working.
Education, Qualifications & Training
Essential
* Educated to HND or equivalent in a related discipline or other recognised professional qualifications/experience
Desirable
* Evidence of continuous professional development in relevant field/topics.
Skills, Abilities & Knowledge
Essential
* Ability to work independently and as part of a wider team.
* Proficient in the use of Microsoft Office/Excel
* Strong organisational skills with an attention to detail.
* Ability to multi-task and work to strict deadlines.
Desirable
* Knowledge of inequalities and poverty, and their impact on housing, homelessness.
Interpersonal & Communication Skills
Essential
* Able to proactively seek advice/support and learn from others.
* Ability to communicate across partners and establish positive relationships across project stakeholders.
* Able to maintain professional boundaries and uphold confidentiality.
* Able to proactively seek avice and support from others.
Value Base
Essential
* Commitment to the principles and practice of continuous improvement.
* A belief and evidence of working to the values underpinning social inclusion, dignity and respect.
Job Type: Part-time
Pay: £13,104.00 per year
Expected hours: 20 per week
Benefits:
* Company pension
* Employee discount
Education:
* Diploma of Higher Education (required)
Experience:
* Data Management: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: Hybrid remote in Kirkcaldy KY1 1XT
Application deadline: 19/09/2025