Responsibilities
1. Lead and manage the Front of House team, ensuring a professional and welcoming experience for all visitors.
2. Provide PA support to the Senior Operations Director and administrative assistance to the wider Operations team, including scheduling meetings, preparing agendas, and taking accurate minutes.
3. Coordinate meetings and travel logistics, arranging on-site and off-site meetings, booking rooms, catering, hotels, guest travel, and handling VISA requirements.
4. Oversee internal communications for the Wilmslow site, managing digital screens and organizing site-wide meetings and Global Town Hall events.
5. Plan and deliver large-scale events, such as the Wilmslow Running Festival and visits from senior leadership and key customers.
6. Act as an ambassador and primary point of contact for external stakeholders, including local businesses, hotels, restaurants, and community groups, fostering strong relationships.
Qualifications
Education:
7. 3 GCSE’s grade C’s or above including English and Maths
Experience:
8. Discretion and an understanding of confidentiality issues, the ability to demonstrate sensitivity when handling confidential information
9. Management experience of a small team / reception
10. Flexibility and adaptability to balance a range of different tasks and prioritise tasks
11. Work under pressure and to tight deadlines
12. Work on own initiative
13. Excellent attention to detail
14. Ability to research, digest, analyse and present material clearly and concisely
Competencies:
15. Computer literate with good keyboard skills and confident in using Microsoft Office
16. Excellent written and oral communication skills.
17. Good organisational and time management skills
18. Excellent interpersonal skills and ability to listen effectively
19. Good People Leader skills
In addition to salary, we work flexibly and provide 25 days holidays, excellent family friendly benefits such as attractive employer pension contribution, life assurance, income protection and private medical. With Waters, there are plenty of opportunities for you to grow, develop and contribute.
We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of teams reflecting the communities they serve.
We can make reasonable adjustments to our interview process according to your needs.