An excellent job opportunity has arisen within the Digital / eHealth Dept. of NHS Golden Jubilee University Hospital. As an IT Support Analyst, you will play a key role in the support of the eHealth/Digital Services within the Board. Which comprises of the Golden Jubilee University Hospital, Research Institute, Innovation Centre & Conference Hotel.
You will be part of the IT Service Desk and Customer Support Team and provide 1st & 2nd Line Support resource, addressing Customer problems and logging incidents and requests through the Service Desk application. Carrying out routine support tasks in line with Departmental standards and procedures, you will join a team of dedicated support professionals who take pride in the standard of service they provide to their Customers.
Applicants must be educated in a related computing subject or demonstrate relevant experience in field based support. As well as extensive knowledge of supporting the Microsoft product range including cloud-based products, knowledge of the ITIL Service Management framework is desired, Excellent communication skills are essential, in addition to working well as part of a larger team.
NHS Golden Jubilee is open to considering flexible working options for this role.
This vacancy may close early if a high volume of applications is received so please apply early to avoid disappointment.
As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support for any stage of the recruitment process please refer to the job pack for more information.
NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
Details on how to contact the Recruitment Service can be found within the Job Pack.
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