Are you a highly organised Service Coordinator with strong customer service skills and the ability to manage multiple tasks in a fast-paced environment? Join a growing company in Havant and play a key role in delivering outstanding service to customers.
The Role
1. Act as the primary point of contact for a portfolio of clients, ensuring excellent customer service.
2. Schedule service and remedial works efficiently, ensuring engineers have the correct information.
3. Produce detailed and accurate quotations for service contracts, uplifts, and renewals.
4. Maintain accurate records in the company CRM system, updating customer details and contracts.
5. Order parts, raise purchase orders, and build strong relationships with suppliers.
6. Provide daily and weekly reports on service contracts and upcoming jobs.
7. Support the service team with administrative tasks,...