Job Ref: NOB2196 Branch: Nobu Hotel London Portman Square Location: London Portman Square, West London SalaryBenefits: Salary up to £44,000 plus rooms service charge and benefits Contract type: Contract Hours: Full Time Hours per week: 40 hours per week Posted date: 02052024 Closing date: 15062024 RESERVATIONS MANAGER As Reservations Manager you will be responsible for managing all day to day enquiries and any guest requests as and when they come in. Your tasks as Reservations Manager will include but will not be limited to: ● Oversee the smooth operational running of the Reservations team. ● Have a complete understanding of budget and targets for your department and ensure the entire team are working hard to achieve them. ● Complete the rota for your team on time and within labour costs. ● Be forward thinking and innovative when it comes to ways of working and best practice. ● Manage the reservation function to maintain the highest possible room occupancy. ● Thorough knowledge of OPERA and responsibility to ensure the system is well maintained and the most up to date information is loaded into it. ● To offer strong leadership, mentoring, and guidance to your team. ● To be an advocate for training and development across your department in order to foster progression and retention throughout your department. ● To be an ambassador for Nobu as well as a strong leader who embodies our values and commitment to our teams. EXPERIENCE ● Minimum 1 year experience at a Reservation Manager or Assistant Reservation Manager level. ● Minimum 1 year experience within a 5 Hotel. ● Strong understanding of OPERA. BENEFITS OF JOINING OUR TEAM ● 1000 Refer a Friend Scheme ● 2 Hotel-wide social events a year including Employee Awards night ● Discounted overnight stays across Nobu properties Worldwide ● Discounted Gym Membership via the app Hussle ● Discounted Pilates classes and Wellness treatments ● Opportunities to progress within our hotel and the wider portfolio ● Access to a suite of innovative and varied learning and project opportunities ● Mental Health First Aiders within the team ● Exciting wellness and volunteering opportunities ● Up to 33 holiday days through length of service ● Life Assurance Scheme ● Cycle to Work Scheme ● Discounts off all food and beverage ● Free meals whilst on duty Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.