Annual salary: up to £28,917.00
Welfare Support Officer
Edinburgh
Salary up to £28,917 per annum
Full time – 6 month fixed term contract, 40hrs per week, Monday to Friday
Including company vehicle and fuel card or £3,500 company car allowance
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021, Mears had over 19,000 service users across these regions. Mears works in partnership with central and local government, registered providers, tenants, landlords, and investors to find solutions to homelessness, provide more social and affordable housing, and create specialist housing for people with care needs.
About the Role:
Due to contract expansion, we are seeking a Welfare Support Officer to join our team. This is an exciting position that works exclusively to support asylum seekers going through their right to work asylum application process with the Home Office. The ideal candidate will be resilient, trustworthy, caring, a people person, and extremely empathetic to others. As a Welfare Support Officer, every day is different; although this role comes with challenges, it is extremely rewarding.
As a Welfare Support Officer, your main duties will include, but are not limited to, supporting service users at various stages of their asylum application process, including safeguarding and welfare issues, providing practical and emotional support, monitoring wellbeing and support needs, and ensuring all records are updated and accurate for Home Office audits. It is essential to maintain boundaries and be resilient to ensure a professional and well-defined service that always meets the needs of the service users.
Role Criteria:
Experience working with vulnerable and diverse client groups
Understanding of safeguarding
Ability to identify individual and family needs and recognize support packages to maintain independence
Experience with mental health and challenging behaviour
Effective communication with colleagues, local authorities, and service users
Experience with record keeping and risk assessments
Ability to work independently
Resilient
Supportive, trustworthy, a good listener, approachable, and empathetic
Flexible and willing to travel
Full UK driving license
All roles require entitlement to work in the UK; Mears does not offer visa sponsorship.
As part of the recruitment process, a DBS & BPSS check, security clearance, and relevant identification, including proof of address, references, a valid passport, and proof of UK residence for the last 5 years, will be required.
To drive a Mears vehicle, you must be over 21, have held your license for over 3 months, and have fewer than 9 points.
Benefits:
25 days annual leave plus bank holidays
Annual Mears Fun Day
Volunteering Leave
Staff perks via Mears Rewards
Family-friendly policies
Company vehicle and fuel card
Access to EAP counselling sessions
Apply below or contact Beth Dunford at beth.dunford@mearsgroup.co.uk for further discussion. We support you throughout the application process.
At Mears Group, we are committed to diversity and inclusion, are a Disability Confident employer, and support the Armed Forces Covenant, holding a Gold Award in the Defence Employer Recognition Scheme and an Endorser Award for the Career Transition Partnership. We promote social mobility and invite optional background information during application to better understand our candidates' diverse experiences.
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