Critical Environment Field Service Engineer
Pay Rate: £60.00 Per Hour
Working Conditions
Monday-Friday, core hours between 7 AM and 7 PM.
Onsite presence required at the datacenter at least two days per week. Supplier‑provided Windows 11‑compatible laptop required.
We are seeking a highly skilled Critical Environment Field Service Engineer to support and maintain high‑availability datacentre operations. This role is ideal for a hands-on engineer with strong mechanical/electrical expertise and a passion for delivering safe, secure, and reliable critical infrastructure services. You will play a key role in ensuring operational continuity, driving incident response, supporting service delivery, and maintaining compliance across complex datacentre environments.
Responsibilities:
Data Centre Operations:
Ensure full compliance with datacenter policies, safety standards, and service‑level expectations.
Execute tasks and projects in collaboration with cross‑functional technical teams.
Manage operational programs and contribute to Root Cause Analysis (RCA) processes.
Lead or support incident response efforts for critical infrastructure failures, ensuring rapid recovery and minimal downtime.
Identify risks in the critical environment and implement mitigation strategies.
Manage vendor relationships for equipment maintenance, repairs, and emergency services.
Share knowledge with team members to strengthen operational capability and technical understanding.
Service Delivery
Maximise Critical Environment (CE) availability in partnership with landlord datacenter teams.
Oversee day‑to‑day operation and maintenance of mechanical and electrical systems (MOP/SOP/EOP review, RCAs, FMEAs, change governance).
Reduce high‑impact and human‑error incidents year‑on‑year.
Support energy‑efficiency and cost‑optimisation initiatives.
Act as an escalation point for facilities‑related issues and support emergency preparedness and response plans.
Coordinate CE audits, compliance checks, and regular reporting of power, temperature, humidity, and SLA metrics.
Data Centre Work Environment
Recommend risk‑reducing improvements to maintenance procedures and scheduling.
Suggest implementation improvements based on technical understanding and operational insight.Ownership & Leadership
Take accountability for end‑to‑end service quality, safety, security, and customer experience.
Escalate issues to appropriate owners when required, ensuring timely action and resolution.
Qualifications
Required
High School Diploma (or equivalent) and experience in a datacenter or critical environment facility OR experience plus relevant college coursework.
Previous experience as a senior authorised person or authorised person for mechanical or electrical systems.Preferred
Experience working with CE infrastructures (UPS, generators, AHUs).
Bachelor's degree or technical certification in mechanical/electrical engineering or a related field.
Experience delivering large‑scale CE projects.
Knowledge of IT infrastructure (servers, SANs, networking, etc.).
Required PPE (Provided by Supplier)
Steel/composite toe lace‑up boots (ASTM F2413‑05 compliant).
Type 2 ANSI Z89‑approved hard hat/helmet.
ANSI/CE/EN‑approved safety glasses with side shields.
Level 5 cut/abrasion/impact‑resistant gloves.
High‑visibility vest.
Multiple‑use ear plugs.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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