Overview
Location: Crewe | Full-Time (36.25 hours/week) | On-site
(Part-time hours can be considered)
Join a trusted name in lifting and rope technology! Pfeifer Drako Ltd, part of the internationally renowned Pfeifer Group, is looking for a detail-oriented and proactive Sales Administrator to support our friendly Crane Ropes Sale team.
Reporting to the Product Sales Manager, you will play a key role in supporting our small sales office. You will be responsible for processing orders, handling customer enquiries, and ensuring smooth communication between departments to meet customer demands efficiently.
Responsibilities
* Process sales and purchase orders
* Handle customer enquiries via phone, email, and face-to-face
* Meet and greet visitors
* Check stock availability and produce accurate quotes
* Liaise with workshop staff and logistics companies
* Generate invoices and maintain filing systems
* Provide daily tallies of quotes/orders
* General administrative duties
What Were Looking For
Essential Skills & Experience
* Demonstrable experience in a sales office or customer service environment
* Excellent verbal and written communication skills, with strong organisational abilities
* Proficient in Microsoft Word and Excel
* Professional and confident telephone manner
* Ability to work effectively under pressure, both independently and as part of a team
* Exceptional attention to detail and a high degree of accuracy
* Eagerness to learn and adapt to bespoke systems
Desirable Skills & Experience
* Experience with sales order processing and managing high volumes of telephone enquiries
* Ability to interpret technical data
* Previous experience within a manufacturing or rope production environment (advantageous but not essential)
Working Hours
Negotiable
* Full-time: 36.25 hours per week
* 7.25 hours per day with a 45-minute unpaid break
* Working hours negotiable between 8:00am and 5:00pm
Company Benefits
* Competitive salary
* Flexi-time working
* Generous pension and company sick pay scheme
* 33 days annual leave including bank holidays
* Christmas shutdown
* Holiday purchase scheme
* Enhanced Maternity, Adoption, Paternity & Shared Parental Leave
* Reward & Recognition Schemes
* Retail discounts
* Cycle to Work Scheme
* Online Wellness Centre (mental, physical, and financial wellbeing)
* Annual flu jabs
* Long service awards
* Winter and summer team social events
* Private Medical Scheme
* Private Health Cash Plan
* Death in Service Benefit
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