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Supervisor, digital store management

London
Permanent
The Walt Disney Company (EMEA)
Supervisor
Posted: 27 April
Offer description

Résumé du poste:

About the Role & Team

Media Distribution is a dynamic division of TWDC responsible for the Business to Business (B2B) distribution of Disney+, network channels and the full slate of movies and TV content produced by The Walt Disney Company.

Transactional Distribution is a key team within Media Distribution and is responsible for the digital distribution of the full slate of movies and TV content produced by The Walt Disney Company including Disney, Fox, Pixar, Marvel, Lucasfilm, ABC Studios, Fox Studios, FX and National Geographic.

The Transactional Distribution team works with leading Pay TV platforms, online retailers and digital stores like Amazon, Sky and Apple across Europe, Middle East and Africa (EMEA) to distribute content across ownership and rental models (eg EHVL/EST and TVOD).

The Supervisor, Digital Stores Management (DSM) is instrumental in growing Disney’s digital transactional business across key 3rd party Digital Stores and Online Retailers in Europe, Middle East and Africa covering both ownership (EHVL) and rental (TVOD) business models. The individual will be working closely with the wider stores management team to support partners to drive the sales of digital content. This role is based in the Regional Digital Stores Management Team in London, covering global retailers such as Amazon, Apple, Google, Microsoft, and Rakuten, and has responsibility for the following key areas:

1. Support in the creation and coordination/submission of Film & TV catalogue promotions
2. Help driving forward product projects such as bonus features & bundles across certain territories
3. Support account managers on global accounts in day-to day business, including ensuring internal & external systems are up to date
4. Support with performance analysis for new release and catalogue activity

This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.

Values

You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

Digital Stores Management

Support the creation, coordination and execution of catalogue promotions across UK and the EMEA region

5. Full understanding of annual catalogue promotional objectives including key opportunities throughout the year, and internal processes for activity sign-off
6. Coordinate and fill in platform submission sheets for promotional activities and submit via client specific tools
7. Analysis of UK and EMEA-wide promotions, consideration for future recommendation
8. Co-ordinate and compile activities and promotion plans for review

Coordinate product projects like bonus features & bundles process

9. Deliver on bonus content strategy and process with Regional/Global Operations teams and local teams
10. Communicate bundles strategy and plans to local and regional partners; gather and track territories’ release plans in internal documents; update other supporting lines of business
11. Point person for collecting info and advising on usage and release dates for bundles and bonus content

Support account managers on global accounts in day-to-day business, including ensuring internal systems are up to date

12. Updating the Disney internal systems with release dates across the region
13. Respond to Ad hoc queries and support requests from DSM team

Support with performance analysis for new release and catalogue activity

14. Ensure timely and accurate analysis for activity, providing recommendations for future revenue generating activity
15. Work with Manager and Intern to create new release summaries for all new releases which contain accurate forecast, product and platform information

Required Qualifications & Skills

16. Experience of working in an international environment, preferably Film and TV distribution
17. Experience in content planning and tracking as well as maintaining ongoing reports
18. Ability to quickly pick up detailed Product knowledge
19. Experience in working with / exposure to digital platforms beneficial
20. Proactive and flexible approach with ability to react quickly
21. Ability to self-manage and balance multiple projects and priorities
22. Ability to work in a high pressure environment
23. Highly organized and able to prioritise
24. Accuracy and attention to detail
25. Strong IT skills/database experience
26. Strong level of Excel, PowerPoint and Outlook skills required
27. Good communications skills, both verbal and written

The Perks

28. 25 days annual leave
29. Private medical insurance & dental care
30. Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
31. Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
32. Excellent parental and guardian leave
33. Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

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