The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. An exciting opportunity has arisen to join the Doncaster Integrated People Solution Team on a fixed-term basis to provide maternity cover. This dynamic team delivers efficient, effective, and professional support for Synergy, Mosaic, and their associated portals, offering technical assistance and guidance to a wide range of professionals across Adult Services, Children’s Services, and Education. We are seeking a proactive and adaptable individual who thrives in a fast-paced, evolving environment. You will be part of a collaborative team, working flexibly to meet the demands of the role and contributing to a range of activities that uphold quality standards and performance targets. Key Responsibilities: Provide technical support and advice for Synergy, Mosaic, and related systems. Support users across Adult Services, Children’s Services, and Education. Undertake new tasks confidently in a dynamic and changing service landscape. Handle confidential information in line with Data Protection regulations. Ideal Candidate: We’re looking for someone who: Has experience working in a fast-paced, customer-facing environment. Possesses background knowledge in ICT or one or more of the supported service areas. Demonstrates strong analytical thinking and problem-solving skills. Is flexible, team-oriented, and committed to delivering high-quality support. In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book. Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria. Shortlisting and interview dates to be confirmed. To discuss this opportunity further, please contact iona.goy@doncaster.gov.uk. To apply please click the Apply Now link below.