Sales Manager (3248)
Advertised Location:
1. Audley Willicombe Village
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. We offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. It's retirement, but not as the UK has known it.
Built in 1999, and recently refurbished, this welcoming retirement village consists of 67 apartments, penthouses, bungalows, cottages and lodges set in four acres of landscaped gardens around a Victorian villa.
Sales Manager
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it.
Role Purpose
Reporting into the Regional Sales Director, this role is responsible for the sales team’s performance and has the overall responsibility for achieving the sales targets for that village.
Principal Accountabilities and Responsibilities:
2. Managing leads and distributing across the team – ensuring all telephone, online and walk-in enquiries are followed up and appointments are scheduled in the CRM
3. Provide regular updates to sellers, including activity reports, feedback and advice on sales strategy.
4. Completes regular planning sessions with their Regional Sales Manager to advance the pipeline
5. Effectively build the value in the brand maximizing overall revenue opportunity
6. Identifying areas of opportunity aligned with the sales process
7. Effective objection handling skills and creative follow up
8. Advance the database through regular planning sessions with the Regional Sales Director and Sales Consultant to advance each sales opportunity through the sales process
9. Creating and organising sales events aligned with database opportunities
10. Continue to innovate, develop services and generate new ideas
11. Demonstrates belief and passion in the Audley brand and product
12. Presenting the Audley brand to all customers in an informed manner, providing information which is fully documented
13. Ensures all activity/conversations/discussions are documented in CRM for compliance and proof of transparency
14. Develop a culture of delivering an exceptional service to clients, ensuring all commitments are met and expectations are exceeded
15. Ensuring each sale is achieved through integrity, transparency and involve the care team where appropriate to avoid post-move in challenges
16. Building and maintaining relationships with other departments and key stakeholders across the village
17. Keeping in constant contact with purchasers and solicitors throughout the sales process to ensure timely exchange and completion to minimise cancellations
18. Providing regular reports on volume and timelines of enquiries
19. Contribute to the wider team sales tactical plan requirements
20. Upholding the organisations values and demonstrating professional behaviour
Key Skills & Requirements:
21. Experience in a sales management within a consultative, high value arena with a proven track record of achieving personal targets
22. Proven experience of excelling in a target driven, customer facing environment
23. Able to demonstrate resilience, self-motivation and negotiation skills
24. Able to adapt approach and communication style depending on audience in order in influence effectively
25. Demonstrate a high level of empathy with a proven track record of building customer relationships over a long sales process and delivering a high level of service
26. To capture and reflect the organisation values and behaviours
27. Full clean driving licence with business travel insurance
Why you would like to work here
Working with Audley is a long-term career prospect, because we develop our sites in phases, and resell apartments when they become available. We'll help you develop, too, with sales training throughout your career, including a management development programme. What’s more, there are wider opportunities throughout the Audley Group, including with our sister brands, Elysian Residences and Mayfield Villages.
28. Competitive salary
29. Incentive plans
30. Commission Scheme
31. Membership to our employee discount portal with access to discounts at all major retailers.
32. Membership to our Healthcare cash plan scheme
33. Pension Scheme
34. 25 days holiday plus 8 Bank Holidays
35. Saturday working on a rota basis (typically 1 in 3)
36. Audley Academy full sales training provided
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’
Documents
Close mapLocationAudley Willicombe ParkWillicombe House, Tunbridge Wells, Kent, United Kingdom, TN2 3UULoading...
37. Salary:OTE £55,000
38. Rate:Annual Salary
39. Function:Property Sales
40. Contract Type:Full Time
41. Location:
42. New Hours:37.5
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