Job Description
Role : Production Print Service Technician
Location: Field Based - Cambridge / Suffolk
Employer: CV Bay Ltd (Recruiting on behalf of a leading technology solutions provider)
Position:
CV Bay are looking for a Production Print Service Technician to join a well‑established and respected technology solutions provider.
In this field‑based role, you'll be the face of the business on customer sites, delivering expert technical support and ensuring high‑end production print equipment performs at its best.
Your responsibilities will include:
Diagnosing and resolving technical faults
Installing and networking PPD devices
Providing customer training to help users get the most from their equipment
Working collaboratively with the wider service team to meet SLAs and performance targets
Using tablets, laptops and diagnostic tools to support continuous service improvement
Keeping your skills sharp through ongoing training, including hands‑on, computer‑based and occasional residential courses This is a fast‑paced, varied role where no two days look the same, perfect for someone who thrives on problem‑solving and delivering exceptional customer service.
Skills required:
Strong networking knowledge
Controller and colour profile experience
Understanding of operating systems
Excellent customer communication skills
Previous experience in a Production Print Service Technician role Package:
Up to £36,000
10% bonus
26 days holiday + bank holidays (with the option to purchase additional days)
Access to extensive training and development, including award‑winning learning content
Enhanced family leave
Life assurance options
An additional paid day off dedicated to mental health
A generous pension plan to help maximise your future savings
Discounts on activities, technology, restaurants and more
An extra paid volunteering day each year
Independent Employee Assistance Programme offering 24/7 wellbeing support for you and your immediate family How to apply:
Click the link below to submit your CV for consideration.
If you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat.
CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector