Go back Mersey and West Lancashire Teaching Hospitals NHS Trust
Personal Medical Secretary
Closing date: 04 May 2026
Respiratory Department | Clinical Support Services Division
37.5 hours per week, Monday‑Friday 9am‑5pm.
Based at Whiston Hospital.
About the role
Providing comprehensive secretarial support to Respiratory Consultants and their clinical teams in a fast‑paced specialty.
Responsibilities
* Provide comprehensive secretarial support to Consultants and the wider Respiratory team.
* Manage diaries, appointments, clinical correspondence and audio typing.
* Support meetings: prepare documents and take minutes.
* Liaise with patients, clinicians and departments professionally and efficiently.
* Ensure timely handling of referrals, investigations and patient queries.
* Operate an effective bring‑forward system and filing system; maintain 18‑week pathways and manage tertiary referrals via the PAS system.
* Prepare and type clinical documentation, discharge summaries, and other letters adhering to SOPs.
About you
We are looking for someone who is highly organised, has strong audio‑typing and administrative skills, can work independently, communicates confidently with patients and clinical staff, and is accurate, detail‑focused and discreet.
Qualifications
Essential
* GSCE Standard or Higher
* RSA 3 – Typing / Word Processing
* RSA 3 – Medical Audio Typing
* Good English language skills
* Medical Terminology
Desirable
* Shorthand / Speed Writing
* Secretarial Diploma
* ECDL
* CLAIT award
Experience
Essential
* Minute Taking
* Microsoft Office experience
* Teamworking
* Previous Medical Secretary experience
* Medical Audio Typing experience
Desirable
* 2 years’ experience in a similar role or equivalent knowledge
Skills
Essential
* Excellent IT skills
* Excellent organisational skills
* Professional communication at all levels
* Excellent Word Processing and keyboard skills
* Prioritising workload effectively
* Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint)
* Initiative to solve problems
Desirable
* Knowledge of Trust computer systems
Other
Essential
* Highly developed interpersonal skills
* Independent work and initiative
* Adaptability
* Reliability and conscientiousness
* Ability to control stressful situations
* Availability for the required hours and duties
* Travel across hospital sites when required
* Friendly and approachable personality
* Empathy and understanding
* Compliance with Trust policies and procedures
* Willingness to undertake further training
* Maintain confidentiality
Disclosure and Barring Service Check
Subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a Disclosure and Barring Service check will be required.
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