Looking to break into IT with a team that’s leading the way in modern infrastructure and cloud solutions?
Join a high performing IT consulting and managed services team known for delivering innovative, end to end technology solutions across cloud, infrastructure, networking, and cybersecurity. With a strong reputation for excellence and a client first mindset, this organization partners with businesses across industries to drive digital transformation and long term success. This role involves supporting the day to day management and ongoing development of IT environments, giving a junior IT professional hands on experience and exposure to real world projects within a collaborative and forward thinking team.
Apply now to accelerate your career and learn from some of the best in the industry!
Responsibilities:
* Supporting the operational management of IT systems, applications, and infrastructure across on-premise and cloud environments to ensure service availability and reliability.
* Monitoring systems and services using internal monitoring tools, reviewing events, logs, and alerts while performing initial analysis of issues and escalating where necessary.
* Participating in ticket management activities including incident handling and service requests, assisting with the resolution of Level 2 infrastructure and application issues.
* Executing standard operational procedures such as backup, restore, updates, and routine maintenance tasks.
* Maintaining and updating technical documentation and operational procedures to support standardisation across IT Operations processes.
Skills/Must have:
* 1–2 years of experience in IT support, systems administration, or IT operations (including internships or apprenticeships).
* Basic knowledge of Windows and/or Linux operating systems.
* Understanding of networking fundamentals such as LAN, VPN, and firewall concepts.
* Experience with ticketing or monitoring tools and an interest in technical troubleshooting.
* Strong teamwork skills, a customer-focused approach, and a strong willingness to learn and grow within IT infrastructure and cloud technologies.
Benefits:
* Hybrid working policy with a results-driven and flexible approach to work.
* Opportunity to work on challenging projects with international clients across multiple sectors.
* Collaborative and dynamic working environment with opportunities for professional growth.
* Support for gaining technical certifications in infrastructure, cloud technologies, and ITIL/ITSM methodologies.
* Meal vouchers and welfare benefits.
Salary:
* €27,000 – €28,000 RAL + benefits (meal vouchers and welfare package).
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