Overview
Scheduler (Weekends) role at FreeSpirits. £12.86 per hour Part time hours - Weekends only. 16-24 hours per weekend. Nursing Home based role.
Location: Crewe, England, United Kingdom.
About The Role
You will be using scheduling software. The scheduler will be managing the day-to-day balancing and allocation of jobs as required. Assigning critical jobs quickly to achieve strict service level agreements and following them through to completion. Responsible for ensuring all mandatory work for the following day is imported and distributed nationally into a schedule, so technicians can deliver efficiently using scheduling software and KPI targets are achieved.
Responsibilities
* Assign critical jobs to field technicians efficiently using scheduling software and following them through to completion in line with SLA.
* Technician availability is managed through regular communication with Regional Team Managers.
* Ensure all mandatory jobs are assigned and allocated to technicians on that day through periodic checks.
* Quality checks to ensure that scheduling software matches the front-end system.
* Monitor a dedicated inbox to action operational requests.
* Support an inbound technician helpline, resolving queries as required.
* Problem solving and decision making in a fast-paced environment across a wide range of subjects.
* Adapt to changes in process as required to improve accuracy and efficiency in business practices.
* Ensure all mandatory and KPI work is imported and distributed efficiently into a schedule nationally using scheduling software and periodic checks.
Experience And Skills Required
* Planning experience, preferred.
* Positive attitude, enthusiastic, flexible and proactive approach to achieve the departments objectives.
* Assertiveness where necessary.
* Good Microsoft Excel skills.
* Excellent communication skills both written and verbal.
* Ability to prioritise workload.
Employment Type
* Part-time
Seniority level
* Entry level
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
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