ERP Systems Administrator
Newcastle upon Tyne, Tyne & Wear
Competitive salary on offer depending on experience
An opportunity to join an exciting organisation as a ERP Systems Administrator.
The purpose of the role you will be reporting to the Head of IT, the ERP System Administrator will take ownership of the configuration and maintenance of our Epicor ERP system.
The role will ensure the continuity, security and functionality of the Epicor installation.
To act independently and as part of the team as an ERP System Administrator.
To establish good working relationships across the business including business support functions, Projects, Business development and Engineering.
Main Duties & Responsibilities:
1. Support the rollout of Epicor across business units and departments.
2. Manage the day-to-day administration of Epicor.
3. Monitor system health, perform regular maintenance, and apply patches or upgrades as required.
4. Working with the 1st line Epicor technician, the role will provide 2nd/3rd line support for Epicor-related incidents and service requests.
5. Assist in data migrations, testing and deployment of new features.
6. Support integrations between Epicor and third-party systems (e.g. SharePoint, intranet).
7. Develop or maintain dashboards and requested reporting.
8. Support internal training by creat...