We are partnering with a leading company in the equipment services industry to offer an exciting opportunity for a skilled Mobile Service Technician to join their team.
This Mobile Service Technician role will be part of the technical support team, providing exceptional repair and service solutions to customers. As a Mobile Service Technician, you will be responsible for delivering high-quality technical support, troubleshooting, and repair services at customer locations across the UK, ensuring maximum customer satisfaction with premium equipment and services.
Key Responsibilities
* Carry out servicing and repairs on Toro and other manufacturers’ equipment as required by customers
* Diagnose repair faults effectively (mechanical, electrical, or hydraulic)
* Represent the company and product brands professionally when dealing with customers
* Maintain high levels of customer service for all support queries and requests
* Keep accurate records of service/repair work, customer visits, and working time
* Take ownership of customer problems and respond promptly to issues
* Ensure safe working practices both in the workshop and at customer locations
* Escalate complex issues to the Service Manager with detailed job sheets
* Relay customer parts requirements efficiently to the parts team or Service Manager
* Maintain a professional appearance and clean vehicle condition
* Attend product and technical training events as required
Qualifications & Requirements
* Excellent communication skills (written and verbal)
* Strong analytical and problem-solving abilities
* Practical knowledge of mechanical, electrical, or hydraulic systems
* Proficiency in Microsoft Office or equivalent software
* Relevant technical experience or qualifications (e.g., NVQ, City & Guilds, or equivalent vocational training)
What We Can Offer
* Competitive salary and benefits package
* Opportunities for technical and personal development training
* Supportive team environment within Reesink UK Ltd
* Access to industry-leading tools and equipment
* Permanent role with a respected company in the turfcare industry
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Staffing and Recruiting
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