Job Description
Senior Claims Handler - Leeds (Permanent, Full-Time)
4 days in the office | Professional Indemnity and Cyber
Are you an experienced Claims Handler looking to take the next step in your career? This is an exciting opportunity to join a forward-thinking insurer known for delivering a high-quality, people-first claims service.
You'll be part of a supportive claims team that works closely with underwriting and brokers to deliver innovative, efficient, and customer-focused solutions.
The Role
As a Senior Claims Handler, you will:
* Manage your own caseload of diverse claims, with a focus on Professional Indemnityand Cyber
* Work proactively to drive claims to a timely and fair settlement.
* Apply strong knowledge of policy wordings across multiple classes of business.
* Build and maintain strong relationships with key brokers.
* Contribute to team projects and continuous improvement initiatives.
What you will bring
* Background in handling Cyber, PI or Construction claims, OR legal qualifications/experience transitioning into insurance claims.
* Ideally working towards (or keen to study for) CII qualifications.
* Strong communication skills-both written and verbal.
* Confident using Microsoft Office and willing to learn in-house systems.
* A proactive, organised and relationship-driven approach.
The Culture
You'll be joining a team that:
* Puts people first and values relationship-building.
* Works collaboratively and supports each other to succeed.
* Is committed to continuous improvement.
* Values professionalism but keeps egos at the door.
* Encourages diverse perspectives and flexible working patterns.
Interested?
If you meet the requirements and are looking for a role where you can genuinely make an impact, we'd love to hear from you.
You must have the right to live and work in the UK to be considered.
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