Senior Infrastructure Operations Engineers are responsible for leading the operations of secure and highly available computing platforms, servers, and networks.
They lead, install, maintain, upgrade, and continuously improve DWP’s operating environment and maintain the ongoing reliability, performance and support of the infrastructure.
This includes
• Monitoring the operating environments.
• Responding to incidents and problems.
• Planning for growth – by leading on infrastructure solutions based on application needs and anticipated growth.
• Overall operation and maintenance of DWP digital infrastructure.
• Deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware.
• Troubleshooting problems as reported by users.
This role sits in the Technology Services area of DWP. Our teams ensure that 90,000 colleagues have the digital tools and applications they need to support our citizens.
Working with us, you’ll regularly put your skills to the test, finding solutions that can change the lives of millions of people. We are building one of the most advanced and complex networks in Government.
Our focus within the team is providing high quality, secure services which support the aims of DWP, and enable colleagues to work effectively.
As a Senior Infrastructure Operations Engineer you will;
* Administer, support and maintain solutions as directed and according to departmental policy.
* Lead and manage operational support of IT solutions and services.
* Lead and support third party provision of IT Operations services and provide expertise to programmes and projects, as well as the development of architectural solutions for technology.
* Lead Incident and Service Management with the resolution of critical major incidents/issues impacting live service and ensure all certificate renewals are completed on time.
* Analyse HR and Finance data to interrogate both the current data flows and the enhanced data requirements of the API Gateway and the Synergy Programme.
This role is critical to ensure the prevention of security issues regarding the integration of HR and Finance data between systems and suppliers, including breaches in UK-GDPR (General Data Protection Regulation).
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