?? Location: Luton (Hybrid - office attendance required on set days, with flexibility to work from home)
?? Hours:
* Monday-Friday: 04:00-09:00 and/or 17:00-00:00
* Weekends: 04:00-00:00 (rota basis)
About the Role
We are looking for a proactive and customer-focused Out of Hours Consultant to join our team. This is a key role ensuring seamless service delivery to our clients and candidates outside of standard business hours.
You will be the first point of contact for urgent staffing needs, managing last-minute requirements, supporting workers, and maintaining service excellence during evenings, early mornings, and weekends.
Working in a hybrid model, you'll split your time between home and our Luton office on designated days, collaborating closely with the wider recruitment and on-call teams.
Key Responsibilities
Client & Candidate Support
* Deliver prompt, professional support to clients and candidates out of hours
* Respond to urgent staffing requests and ensure shifts are filled efficiently
* Communicate updates to candidates regarding shifts, availability, and changes
Managing Recruitment Needs
1. Coordinate and fulfil urgent temporary staffing requirements
2. Manage last-minute bookings and change...