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Stealth iT Consulting
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Job Views:
9
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
Stealth IT Consulting is supporting a major player in the digital consulting industry and is seeking SC Cleared Service Designers to join the Design team. This role offers opportunities for development and growth, working with prominent clients across the public and private sectors, including DWP, NHS Digital, BP, and Ikea.
This position is primarily remote, with occasional travel to London, Manchester, or Glasgow depending on the project.
As a Service Designer, your responsibilities will include:
* Maximizing Value: Deliver the highest value to clients from concept to implementation of service design.
* End-to-End Support: Guide clients through the entire service design process, from ideation to testing.
* Championing User-Centricity: Use tools and methods to embed design thinking and user-centered approaches.
* Innovative Collaboration: Work with solution teams to design and develop innovative products and services.
* Driving Service Improvements: Use emerging trends to enhance services and introduce industry-first experiences.
* Influencing Stakeholders: Advocate for user-focused transformation, engaging with various stakeholders to demonstrate the impact of user-centric solutions.
Required Experience:
* Active SC Clearance is a MUST
* Proven experience across the full service design process, working independently.
* Familiarity with Government Digital Service (GDS) principles and standards.
* Expertise in creating service design deliverables such as user journeys, personas, and service blueprints.
* Understanding accessibility challenges for diverse user groups.
* Strong facilitation skills, including leading workshops and design sprints.
* Ability to visualize complex services clearly for different audiences.
* Critical thinking and problem-solving skills, with a passion for analysis.
* Experience working in agile (scrum) environments with cross-functional teams.
* Ability to manage priorities under tight deadlines.
* Strong stakeholder management skills.
* Advocacy for user-centricity, translating user stories into design strategies.
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