Customer Sales Advisor
Location: Edinburgh
Salary: circa £45,000 (base + uncapped commission)
Working hours: 37.5 hours per week, Monday to Friday between 9am – 8pm, and Saturdays 9am – 5pm, on a rotational shift pattern.
Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching.
WHO WE ARE
At GoFibre, we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts.
HOW WE WORK
Collaboration, innovation, commitment, and continual improvement are the cornerstones of our collective success. We thrive under pressure and support one another while navigating challenges and opportunities.
THE TEAM
We’re looking for a motivated and results-driven Outbound Customer Sales Advisor to join our team! In this dynamic role, you will be responsible for reaching out to potential customers through cold calls and emails to generate new leads and convert prospects into long-term customers.
WHAT YOU WILL BE WORKING ON
* Engaging with customers about our ultra-fast, ultra-capable, and ultra-reliable full fibre service.
* Representing GoFibre as an ambassador, matching customers with the perfect package.
* Building strong connections with customers to reach your goals and earn rewards.
* Offering straightforward, jargon-free support to new customers.
WHAT YOU WILL BRING TO THE ROLE
* A passion for sales and turning conversations into opportunities.
* Excellent communication skills to build genuine connections with diverse customers over the phone.
* While phone sales experience is a plus, we welcome candidates with varied sales backgrounds.
* Customer-focused, skilled at understanding needs and providing tailored solutions.
* Self-motivated and results-driven, thriving in a high-performing sales team.
We ensure equal opportunity and champion inclusion, encouraging applications from suitably qualified candidates regardless of age, disability, gender, race, religion, or orientation. Together, we’re unified by our goals, inspiring our teams to deliver best-in-class service to our customers.
Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!
www.gofibre.co.uk
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