Position: Digital Freight Account Manager. Company: WS Digital Freight Location: Appleton Contract Type: Full-time, Permanent Hours: Friday-Monday, 08:00-2000 Salary: £35,000 per annum About the Role WS Digital is seeking a motivated Digital Freight Account Manager to join our team in Appleton. This is an exciting opportunity to be part of a forward-thinking Digital logistics provider using the digital freight platform to manage and coordinate domestic transport movements. Key Responsibilities * Plan, coordinate and oversee the end-to-end freight forwarding process using Digital platform. * Liaise with customers, suppliers, and hauliers to ensure timely and efficient movement of goods * Input and maintain accurate shipment data and documentation on the digital platform * Provide excellent customer service by responding promptly to queries and proactively updating clients on shipment progress * Monitor shipments and handle any issues or delays effectively * Prepare and check freight documentation, ensuring compliance with relevant regulations * Work collaboratively with the wider logistics team to optimise processes and service delivery Required Skills & Experience * Previous experience in freight forwarding, logistics, or transport coordination (preferred but not essential) * Strong computer literacy and confidence using digital tools and platforms * Excellent organisational and multitasking skills * Clear and professional communication skills, both written and verbal * High attention to detail and accuracy in data entry and documentation * Ability to work effectively as part of a team in a busy office environment What We Offer * Competitive base salary of £35,000 per annum * Office-based role with structured working hours (Friday-Monday, 08:00 – 20:00) * Friendly and supportive working environment at our Appleton office. * 33 days holiday (pro rata)