Job Overview
We are seeking a dedicated and experienced Assistant Store Manager to join our Starbucks Stores. The ideal candidate will possess strong leadership skills and a passion for the hospitality industry. This role involves supporting the Store Manager in overseeing daily operations, ensuring excellent customer service, and maintaining high standards of food safety and quality. The Assistant Store Manager will play a crucial role in fostering a positive work environment and managing a diverse team.
Duties
* Assist in the daily management of store operations, ensuring efficient workflow and adherence to company policies.
* Supervise staff, providing guidance and support to enhance team performance.
* Oversee food preparation and production processes, ensuring compliance with food safety regulations.
* Train new employees in culinary techniques, customer service, and operational procedures.
* Maintain inventory levels and assist with ordering supplies as needed.
* Ensure cleanliness and organisation of the kitchen and dining areas.
* Handle customer inquiries and complaints with professionalism and courtesy.
* Collaborate with the Store Manager to implement promotional activities and improve sales performance.
Experience
The successful candidate will have:
* Previous experience in a supervisory role within the hospitality or restaurant sector.
* Proven team management skills, demonstrating the ability to lead by example.
* Experience in serving customers in a fast-paced environment, ensuring high levels of satisfaction.
* Familiarity with barista duties is advantageous but not essential.
Job Type: Full-time
Pay: Up to £34,000.00 per year
Work Location: In person