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Rydges Newcastle has 175 well-appointed suites, located in the Honeysuckle precinct on Newcastle Harbour. Moments from the beach and the city's most famous attractions, this amazing location makes our all-suite hotel the perfect Newcastle accommodation for couples, families, small groups, and business travelers.
About the role
An exciting opportunity for an energetic Night Manager to join the Front Office team. Reporting to the Front Office Manager, the Night Manager role is responsible for the smooth operation of overnight services, including auditing and reconciling daily financial transactions, ensuring all accounts are balanced and align with established policies and procedures. The role also involves assisting with room service orders and deliveries, Concierge services, and providing exceptional guest services to enhance front desk operations.
The role involves working night shifts from 11 pm – 7 am on a rotating roster.
Key Responsibilities
1. Complete and thorough audits of all daily revenue postings, making the necessary adjustments to ensure accuracy of reporting.
2. Provide support to the Front Office team and other departments when required.
3. Ensure reservation details for in-house guests are recorded correctly (e.g., room rates, dates of stay, authority to charge).
4. Collate paperwork for departures, including credit card and company charges to be forwarded to the accounts department.
5. Ensure the safety and security of the property and the smooth and efficient running of the hotel's overnight operations.
6. Prepare and distribute relevant reports. Maintain hotel weekly and monthly statistics.
7. Process all management accounts as required.
Skills and Experience
* Previous experience using Opera or similar PMS.
* Excellent communication, interpersonal, and time management skills.
* A friendly and outgoing personality.
* Excellent grooming and presentation standards.
* A willingness to use initiative and strong problem-solving skills.
* Strong financial and analytical skills with a high level of computer literacy.
* Good knowledge of security and emergency procedures, and ability to help manage these if required.
* Work for EVT, Australia and New Zealand's largest and most diverse experiences company, comprising brands such as eVent Cinemas, Thredbo Resort, Rydges, Atura Hotels, and QT Hotels.
* Career potential within 80+ hotels across Australia and New Zealand.
* Enjoy 50% off stays at EVT hotels & resorts - Rydges, QT, Atura, JUCY Snooze, and more.
* $2 movie tickets at eVent Cinemas, plus Moonlight, Gold Class, Candy Bar discounts, and more.
To learn more, please visit www.rydges.com/newcastle.
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We believe in peace of mind travel. For us, that means connectivity, quality, and comfort. We know you have people to see and places to go, which is why our hotels and resorts are located in prime positions: city centers, business hubs, and natural retreats.
With everything you need, right where you need it, at Rydges, we’ve perfected simple comforts. When you’ve finished exploring, negotiating, debating, and discovering – we’ll be ready to help you rest up and unwind.
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