Detailed job description
and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person specification
Education and Qualifications
Essential criteria
1. Educated to post-graduate level or equivalent experience/qualification
2. Evidence of continuing professional development
Desirable criteria
3. Programme / Project Management or Improvement Qualification or equivalent experience
4. Clinical qualification
Knowledge and experience
Essential criteria
5. Evidence of specialist knowledge and expertise and experience in successfully contributing towards, and/or delivering change projects and initiatives.
6. Knowledge & experience of supporting change within a complex service environment
7. Evidence of building effective working relationships with clinical, operational, and multi-disciplinary teams
8. Project management experience
9. In depth knowledge of the national and local health context
10. Understanding of current issues and challenges within health care delivery
11. Understanding of quality improvement/safety improvement/process improvement/ clinical governance principles and their application
12. Experience of working collaboratively across functions and organisational boundaries
13. Successful track record of working and delivering in complex environments
14. Experience of delivering successful change initiatives
Desirable criteria
15. NHS operational experience or general awareness
16. Experience of teaching
Skills, abilities and attributes
Essential criteria
17. Demonstrate the ability to handle technical, complex, sensitive or contentious information and present this to a variety of audiences where significant barriers to acceptance may exist
18. Demonstrate ability to resolve conflicts and negotiate a way forward involving both internal and external stakeholders
19. Ability to manage workload effectively in light of competing priorities and tight deadlines
20. Ability to manage complex programmes of work
21. Ability to analyse complex information, develop and analyse potential options and provide recommendations on the most appropriate course of action
22. Ability to analyse national and local policy, identify implications for the Trust and develop Trust policy and objectives to reflect this
23. IT skills including advanced Word, Excel, PowerPoint and Outlook
24. Well-developed communication and negotiation skills to handle difficult situations in a constructive and positive way
25. Effective presentational skills including presentation to senior leaders and public meetings
26. Excellent written and communication skills
27. Be able to communicate at senior management level both internally and externally
Desirable criteria
28. Critical appraisal skills
29. Development of evaluations / audit protocols
30. Ability to develop education Programmes
Heart values
Essential criteria
31. Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect and teamwork
32. Demonstrate commitment to place Quality at our HEART