We're looking for a Housing Manager to lead and manage a regional housing team delivering excellent tenancy and leasehold management services. You'll play a pivotal role in shaping and delivering services that are person-centred, efficient, legally compliant, and value for money.
Key Responsibilities of a Housing Manager:
Lead, support, and develop a team of housing officers and assistants to deliver exceptional tenancy management services across a range of housing types.
Take responsibility for performance, case management, safeguarding, and tenancy lifecycle functions including ASB, arrears, re-housing, and tenancy sustainment.
Act as a lead on complex housing and tenancy issues, ensuring compliance with relevant legislation, policy, and best practice.
Drive service improvement through leading projects, enhancing procedures, and implementing new strategies in collaboration with internal and external partners.
What We're Looking For:
In-depth knowledge of housing law, tenancy management, ASB, and safeguarding, with experience advocating in court without the need for solicitors.
Proven ability to manage, motivate and support a team to achieve individual and service-wide objectives.
Able to manage sensitive and complex cases while providing a professional, empathetic service to customers, including those with physical and mental disabilities.
Strong IT skills including Microsoft Office, housing management systems (e.g. Open Housing), and the ability to analyse data for performance improvement.
Chartered Institute of Housing qualification or equivalent
The benefits of this role:
Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
Sector specific training is provided as part of induction plus opportunities for professional development
Long service awards payable in 5 year increments
Golden Hello/refer a friend receive up to £500
Cycle to work scheme
Free DBS (Disclosures and Barring Service)
Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Job title: Housing Manager
Salary: £50,308
Location: Oxford
Hours: 35
If this Housing Manager role is for you then please apply or contact (url removed)