Role ProfileJob Title: Sample Coordinator
Location: Manchester
Department: Studio
Reports To: Head of Studio
Job Type: Full-time in the office
Company Overview
Sumwon Studios is a fashion brand group, with an innovative and creative approach to developing & designing direct-to-consumer fashion brands for a diverse global customer base.
The current brands we run are MISSGUIDED, SUMWON and AiiRZ. Our team of talented designers, trend forecasters, and industry experts collaborate seamlessly to bring our vision to life.
We leverage our expertise in market research, consumer insights, and design excellence to create brands that resonate with consumers. We are proud to have forged a strategic and exclusive relationship with one of the largest fashion retailers in the world. This partnership enables us to expand our reach and distribute our brands to a global audience of over 150 million customers.Where others perceive limits, we perceive opportunities.
We're building our team ready to challenge everything and embrace bold, new-age thinking.
We honour and celebrate individuality, building an international space where everyone can feel inspired and thrive.
Role Summary
The Sample Coordinator is responsible for managing the end-to-end process of handling product samples. This includes organising, tracking, and ensuring samples are ready for shoots in a timely manner. The role requires strong organisational skills, attention to detail, and effective communication with cross-functional teams.
Key Responsibilities
* Oversee the tracking of samples for both pre and postproduction for all brands
* Ensure tracking and record of all samples is up to date, accurate and communicated clearly with the studio lead team
* Maintain time management ensure samples hitting SLA’s across all brands
* Proactive in suggesting new processes to aid efficiency and taking ownership for samples
* All samples to be labelled and categorised
* Track delays or issues in the sampling process and work with relevant departments to resolve them promptly
* Work closely with the design teams to segment ‘collection’ or ‘campaign’ samples
* First point of call for on set shoot team if any sample issues including codes / Critical path problems
* Solely manage the day to day running of critical paths for all brands, scanning in all samples, checking codes, fixing any issues / discussing with the Dubai and China teams for resolutions
* Physical sample management including collecting sample deliveries daily, unboxing / hanging / cubing
* Work closely with DHL to keep track of incoming sample parcels
* Organise all samples postproduction for sample sales and supporting with sample sales monthly
* Have full understanding and knowledge of all in house samples
Key Skills
* 1 year of experience in sample coordination is desirable
* Familiarity with studio environment is essential
* Strong organisational and multitasking abilities is essential
* Excellent verbal and written communication skills
* Proficiency in using laptop along with using Microsoft and Google docs
* Detail-oriented with problem-solving capabilities
* Ability to lift and carry, move boxes/packages
* Comfortable working in a fast-paced, deadline-driven busy environment
* Attention to detail and accuracy.
* Strong interpersonal and teamwork skills including building relationships
* Adaptability and flexibility to manage shifting priorities
* Proactive approach to problem-solving and process improvement
What's on offer?
* 25 working days plus bank holidays
* Health Scheme
* 30% employee discount on all Sumwon Studios brands (Sumwon, Missguided, Aiirz)
* Company social events
* Creative work environment
* Competitive salary
* Enhanced paternity and maternity leave
Work Environment
* Opportunity to be part of a dynamic, innovative and fun organisation.
* Collaborative and supportive work culture with opportunities for professional growth and development.
* An engaging and supportive work environment
* A very modern office to work from