OCU Group is looking for an experienced Data Analyst to join the team based in our Stockport office with remote working available. The Operations Support Data Analyst will support business improvement and digital enablement initiatives across the OCU Connect business. The role will work closely with operational, commercial, and support teams to help improve how work is planned, delivered, and managed through better processes, data, and digital tools.
This role will assist with coordinating small improvement projects, understanding business processes, gathering requirements, and supporting the development and adoption of Microsoft 365 and Power Platform solutions. It is well suited to a proactive individual who enjoys problem-solving, working with stakeholders, and developing practical solutions that make day-to-day work easier and more efficient.
Your day to day responsibilities will include -
* Project & Improvement Support: Support the coordination of small projects and business improvement initiatives across OCU Connect, maintaining simple project plans, action trackers, timelines, and status updates to help keep delivery on track.
* Project Administration: Schedule meetings, capture updates, and follow up with stakeholders to ensure agreed actions are completed in a timely manner.
* Operational Support: Support delivery teams by helping to organise improvement activity and maintain momentum across ongoing initiatives.
* Process Understanding & Requirements Gathering: Work with operational and support teams to understand current processes and document how activities are carried out across the business.
* Reporting Support: Own and manage the weekly PULSE, monthly reporting and board pack. Administer the collation and presentation of the data.
* Digital Tools & Power Platform Support: Support the development and maintenance of simple digital solutions using Microsoft 365 tools, including SharePoint, Excel, Power Automate, and Power Apps.
* Testing & Deployment Support: Assist with testing new workflows, forms, apps, dashboards, or automations prior to release and wider adoption.
* Data & Documentation Management: Support the organisation and maintenance of data, lists, registers, and documentation.
* Automation Awareness: Demonstrate an active interest in how digital tools and automation can reduce manual effort, improve consistency, and support operational efficiency.
* General & User Support: Maintain documentation, user guides, and simple training materials for new tools or processes.
* User Enablement: Provide basic support to colleagues adopting new systems or ways of working.
* Administrative Support: Assist with administrative tasks related to Operations Support function as required.
To be successful in this role you will need to be able to show -
• Good communication skills - comfortable working with a variety of people.
• Organised, reliable, and an ability to take ownership of tasks and follow them through.
• Curious mindset: enjoys understanding how things work and how processes could improve.
• Basic understanding of Microsoft 365 (Outlook, Teams, SharePoint, Excel).
• Keen interest in learning automation or digital tools (Power Automate/Power Apps).
• Experience in project coordination, business analysis, or digital transformation (desirable).
• Exposure to Microsoft Power Platform.
Driven by values, powered by inclusion.
At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle — it's the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong.
Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve. If you want to be part of a culture where values matter and inclusion is at the heart of everything we do apply now and help us shape the future together.
If you are invited to progress in the recruitment process, will you require any reasonable adjustments to support you? Please let us know so we can ensure the process is accessible and fair for you. Any information you share will be treated confidentially and will only be used to support you during the recruitment process.