Job Title
Heating Engineer – DA & ME
Employer
Sureserve
Company Mission
Sureserve is a national partner delivering essential, affordable heating, energy‑saving and compliance solutions to the social housing and public sector. We focus on energy efficiency, safe and warm homes, and a higher quality of life for residents while leading decarbonisation efforts across the UK.
Role Overview
The Heating Engineer maintains and repairs domestic heating and hot‑water systems across our client portfolio, ensuring systems operate safely, efficiently and meet customer expectations.
Key Responsibilities
* Carry out service and maintenance works on a variety of domestic properties across the region.
* Deliver high levels of customer care and maintain quality standards with clients and tenants.
* Communicate work updates and complete required paperwork electronically and manually.
* Adhere to Health & Safety requirements, including Risk Assessments, Safe Systems of Work and COSHH records.
* Manage stock ordering and auditing procedures to keep relevant parts available.
Key Attributes & Requirements
* Valid gas qualifications: minimum CCN1, CENWAT, HTR1, CKR1.
* Availability for out‑of‑hours evening and weekend cover on rota basis.
* Friendly, professional attitude fostering strong client and tenant relationships.
* Completion of criminal and reference checks prior to starting work.
Benefits & Offerings
* Company vehicle and fuel card
* Uniform & mobile device
* Professional qualification support
* Well‑being programme, occupational health support, telephone counseling
* Service‑level‑awarded annual leave
* Enhanced maternity & paternity packages
* Dental and healthcare cash plans
* Cycle‑to‑Work Scheme
* Electric Vehicle Leasing Scheme
* Gender & Equality Working Group
* Sureserve Academy – career development platform
* Employee Voice programme
* Regular social activities for all teams
* Sureserve Legends – celebrating staff who embody our values
Diversity & Inclusion
Sureserve is committed to a diverse and inclusive workplace. All qualified applicants receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, disability, age or veteran status. Reasonable adjustments are offered throughout the recruitment process, and successful candidates will undergo eligibility checks and DBS checks.
Application Process
Applications will be accepted until the position is filled. Please provide your details through the revised application platform (link not shown). If you require any reasonable adjustments for recruitment, contact the hiring manager via the provided communication channel.
Location
Dartford, England, United Kingdom
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