Role - Service Admin
Location - Chorley
Salary - £25,000 pa DOE
Richard Abson Group are currently assisting an Repair Centre to find them an experienced Administrator.
Working hours are Monday to Friday - 40 hour week
Your main duties and responsibilities as Service Administrator will include:
* Creating invoices and satisfaction notes
* Log vehicle/repair details in our system, updating progress from the vehicle landing on site, to handing back to the customer
* Perform data entry tasks to update customer records and maintain accurate information
* Answer incoming customer inquiries via phone, email, and software portal
* Collaborate with other departments to ensure customer satisfaction
The right candidate will have:
* Excellent verbal and written communication skills in English
* Knowledge of phone etiquette and professional communication
* Ability to effectively communicate with diverse customers and adapt to different communication styles
* Strong data entry skills with attention to detail and consistency
If this role appeals to you then please APPLY NOW or send your CV to Emma at Richard Abson Group