Sodexo – Doncaster, Yorkshire, United Kingdom
Regional Service Manager – Sodexo
Location: South Yorkshire region (Sheffield, Doncaster, Halifax, Bradford, Dewsbury, Scunthorpe).
Job Introduction
Full-time, 40 hours per week. Salary £28,000 – £31,000 per annum. Requires a valid UK driving licence. Company car and fuel card provided.
About the Role
As a Regional Operations Manager, you will take full accountability for day‑to‑day leadership, coordination, and oversight of all contract activities across 25 sites and Approved Premises after prison release within the South Yorkshire region.
What You’ll Do
* Lead, develop, and motivate a high‑performing onsite team to meet contract specifications and Service Level Agreements.
* Take full accountability for operational service delivery, financial management, client relationships, compliance, and people management.
* Manage the regional P&L, maximise profitability, and ensure effective cost control.
* Act as the operational interface between clients and senior management, promoting positive relationships.
* Drive continuous improvement, innovation, and operational excellence across systems, processes, and services.
* Ensure compliance with statutory regulations, company policies, and contractual obligations.
* Support business development and account strategy, identifying growth opportunities.
* Implement Sodexo’s mission, values, and strategies to uphold brand integrity.
Essential Qualifications
* Proven experience in operational management in a similar environment.
* Strong people‑management skills: recruitment, training, performance management.
* Ability to interpret financial information to drive decisions.
* Excellent communication, interpersonal, and numerical skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* Self‑motivated, able to manage multiple priorities independently.
* Full UK driving licence required. Clean licence preferred.
Desirable Skills
* IOSH Managing Safely qualification.
* Experience managing conflicting expectations of clients and consumers within a single business area.
What We Offer
* Mental health & wellbeing support.
* Employee Assistance Programme.
* 24/7 virtual GP & lifestyle rewards.
* Discounts for you & your family.
* Financial tools & retirement plan.
* Cycle to Work scheme & paid volunteering day.
Additional Information
Seniority level: Director. Employment type: Full-time. Job function: Other. Industry: Facility Services.
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