Do you have a keen eye for detail and a passion for providing excellent candidate and employee experiences?
Are you enthusiastic about supporting others and making recruitment a smooth, positive process?
Do you enjoy helping others and working as part of a supportive team?
We have an exciting opportunity to join our People Team as a People and Recruitment Administrator, a key role within the wider Quality and People Team. In this role, you will make a real difference to our staff and patients by providing administrative support and advice on ECCH Policies and Procedures, with a focus on recruitment.
We seek an enthusiastic, proactive, hardworking, and motivated individual with a strong attention to detail. You should have experience in HR/People administration or recruitment and an understanding of equality, diversity, employment legislation, and best practices related to recruitment and selection.
You will need excellent organisational skills, with the ability to prioritise, meet deadlines and KPIs, and work independently using your initiative. Strong communication and customer service skills are essential.
Main duties of the job
You will provide high-quality administrative support to the People Team, primarily assisting managers with end-to-end recruitment processes.
Responsibilities include coordinating recruitment activities for designated areas within ECCH and its associated companies, providing advice and guidance on HR topics, and supporting recruitment events and training.
Part-time hours and flexible working patterns are available, with a hybrid approach of home and on-site working.
About us
ECCH is a well-established healthcare provider delivering NHS community care since 2011 across the Norfolk/Suffolk borders. We are aligned with NHS terms and conditions and offer various employee benefits. Visit our website at www.ecch.org to learn more. We are staff-owned, allowing staff to be shareholders and influence our future direction.
We aim to be the provider and employer of choice for community healthcare, working in partnership with the community.
We encourage early applications as the role may close once sufficient applications are received.
AI applications are welcome; applicants must declare AI use and ensure all details are accurate and reflect their own skills and experience.
Following a 3.6% Agenda for Change pay award, this role will be eligible for a salary increase in August 2025. Details are available on the NHS Employers website.
Job responsibilities
Provide administrative support and advice on ECCH Policies and Procedures, focusing on recruitment, including:
* Managing the full recruitment process for designated areas, including pre-employment checks, visa applications, and DBS checks.
* Ensuring timely input of recruitment data into ESR and NHS Jobs.
* Generating reports such as time-to-hire metrics.
* Advertising roles on NHS Jobs, managing communications, and supporting interview processes.
* Attending recruitment events and assisting in delivering recruitment training.
* Maintaining staff records, including payroll administration for new starters.
* Preparing and issuing employment documentation within legal timeframes.
* Adding new starters to the Health Roster system.
People advice and support
Offer advice and support to managers and staff on HR and recruitment matters, including employment terms, policies, and procedures.
People administration
Handle family-friendly leave processes, manage employee references, ensure job descriptions are accurate, and maintain data protection and confidentiality.
Additional responsibilities
Represent the People Team in meetings, support colleagues, and uphold organisational values and behaviours, summarized as CARE (Compassion, Action, Respect, Everyone).
Person Specification
Skills and Knowledge
* Proficiency in Microsoft Office and IT systems, including ESR and NHS Jobs.
* Excellent organisation, communication, and customer service skills.
* Knowledge of employment law, equality, diversity, and recruitment best practices.
* Attention to detail and confidentiality.
* Proactive problem-solving skills.
Qualifications
* CIPD Foundation Certificate or equivalent.
* Level 3 qualification in Business Administration or similar.
Experience
* HR administration or recruitment experience, preferably within the NHS.
* Managing conflicting priorities and deadlines.
Personal Attributes
* Approachable, tactful, and diplomatic.
* Self-motivated with good communication skills.
* Responsibility-taking and problem-solving abilities.
* Ability to work across sites and in community settings.
* Alignment with organisational values and behaviours.
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