Description
Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help people bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
As Boutique Manager, your role will be to elevate these events and draw success from them. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Boutique and Brand vision. The Boutique Manager role also requires for you to coach and inspire your team, ensuring development and allowing them to exceed their KPIs, as well as your own.
Qualifications
ABOUT YOU:
⁃ Excellent customer service skills
⁃ Previous experience in Sales/Goal driven environment is desirable
⁃ Experience in leading and supervising people
⁃ Experience gained within a retail store environment is advantageous
⁃ Excellent communication skills, leadership, organizational and time management skills
APPLY NOW: If you have been looking for a position that offers a real opportunity to combine your passion for working with people and your expertise as an artist we would love to hear from you!
Whilst experience and qualifications in in Makeup Artistry is desirable we are able to provide on the job training to those who have proven leadership & retail experience teamed with an existing level of confidence and a commitment to learn.