Location: Oldbury, West Midlands (office-based) Hours: Mon-Thu 8:30-5:00, Fri 8:30-1:30 (37 hrs/week) We're looking for an organised, friendly, and proactive Sales Administrator to join our cable management team. In this role, you'll be the key link between our customers and the sales team-making sure enquiries are handled smoothly, orders are processed accurately, and customers get the service they deserve. What You'll Be Doing Preparing quotes and sending order acknowledgments Answering customer queries via phone and email Coordinating with production, sales, and other teams to keep things running smoothly Processing orders into our system (training given) Keeping on top of admin tasks like filing and updating records Taking part in improving how we do things (Lean processes) What We're Looking For Previous experience in sales admin or similar Strong organisational skills and attention to detail Good customer service and telephone skills Comfortable using computers and working with different departments A team player who can also work on their own Positive, can-do attitudePerks & Benefits Competitive pay Company pension Health cash plan Life assurance 33 days' holiday (incl. bank holidays) Discounted gym membership Cycle to work scheme