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Assistant legal services manager

Cwmbran
Aneurin Bevan University Health Board
Service manager
Posted: 1 June
Offer description

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applications may be submitted in Welsh; no disadvantage for Welsh language use.


Job Overview

An exciting opportunity has arisen for a dynamic, enthusiastic and motivated Assistant Legal Services Manager. As a professional manager working at corporate level across the organisation, the post offers exposure to a broad range of Coroner and Inquest work.

The Assistant Legal Services Manager will be part of the Inquest Team within Legal Services, which is part of the Corporate Nursing Team. Supervised by the lead Legal Services Manager for inquests, the postholder will assist in managing the Health Board’s inquests and Coroner matters.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.


Main Duties

Daily responsibility for the conduct and management of your own Inquest caseload, communicating directly with staff across the Health Board, including senior members of the Executive Team and members of the Board. The postholder will work independently and be a self‑managing professional with day‑to‑day responsibility for oversight and progression of their caseload. Senior members of the team will be available to support. To provide an integral role to ensure efficient management of all investigations and inquests by HM Coroner’s office. To ensure sound working relationships internally and externally to deliver a demanding portfolio of work.

The post holder will have conduct of their own cases and as such should have relevant and suitable knowledge and experience from a claims, legal, inquest or related investigatory background.


Working for our organisation

Aneurin Bevan University Health Board is a multi‑award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The Health Board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work‑life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.


Qualifications & Knowledge

Essential Criteria

* Degree or equivalent demonstrable level of knowledge and experience PLUS Specialist knowledge of Inquests, civil claims, PTR Regulations to post graduate Diploma level

Desirable Criteria

* Law degree
* Legal qualification
* CILEX Member
* Knowledge of Datix or Case Management Systems


Skills & Attributes

Essential Criteria

* Excellent interpersonal skills
* Excellent written and verbal communication skills
* Excellent analytical skills
* Positive attitude towards change
* Ability to represent the legal service team in a professional manner at all times
* Able to provide and receive complex and sensitive information
* Able to maintain concentration with frequent interruption
* Ability to work in often difficult or emotional circumstances
* Conscientious, confident, flexible and professional approach to work
* Ability to prioritise and organise own work
* Ability to recognise own capabilities
* Evidence of excellent client care skills

Desirable Criteria

* Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh (please delete as appropriate)


Experience

Essential Criteria

* Experience in a case management role
* Experience supporting individuals in difficult situations
* Experience in a fast paced, high-volume environment, working to deadlines
* Dealing with emotional, sensitive and sympathetic situations
* Writing formal reports and briefings to a wide and varied audience
* Production and analysis of performance data
* Experience of conflict resolution and dealing with difficult situations

Desirable Criteria

* Experience of working for or with NHS organisations
* Experience managing inquests, claims or related areas
* Experience of Datix risk management system or other case management systems


Other

* Requirement to work outside normal working hours on occasion
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