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Colleague experience specialist

London
Kingfisher plc
Posted: 17 September
Offer description

Overview

This is a 12 month FTC position. We’re Kingfisher, a team made up of over 7,000 passionate people who bring Kingfisher — and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas — to life. We want to become the leading home improvement company and grow the largest community of home improvers in the world. We’re open to flexible and agile working, with a blend of working from home and our offices in London, Southampton & Yeovil. Talk to us about how we can best support you!

We are recruiting for a dedicated Colleague Engagement Specialist on a 12 month fixed term contract basis to develop and implement listening and engagement plans across our Kingfisher Group Functions. In this role, you’ll harness colleague insights and data to help shape Kingfisher as a truly Great Place to Work, evolve and own our engagement survey approach, and support managers in turning feedback into real actions that make a difference, as well as driving the delivery of colleague experience and engagement initiatives.

At Kingfisher, we value the perspectives that any new team members bring, and we encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements. We offer an inclusive environment, where what you can achieve is limited only by your imagination, and we actively support experimentation and new ideas.


Responsibilities

* Own and evolve our engagement survey approach, ensuring it runs smoothly and regularly. Be the go-to expert to help us get the most out of our tools.
* Help managers understand feedback and turn it into meaningful action that drives ongoing improvement.
* Keep teams updated with key findings and recommendations, creating clear, compelling reports that are easy to read, share, and act on.
* Bring in fresh ideas and best practices from other organisations, networks, and forums to keep us learning and improving.
* Act as the subject matter expert for all things engagement within the GF People Team.
* Work with the wider GF People Team and Peoples Forum to identify colleague experience initiatives that respond to feedback and support a positive, inclusive workplace.
* Use data (e.g., PEAKON) and insights from partnering with the GF People Forum to shape our Great Place to Work strategy.


What You’ll Bring

* Demonstrable project management experience.
* Proven success of collaborative working with a range of colleagues and teams.
* Experience using innovative approaches to employee engagement and evaluating data to translate trends into interventions.
* Strong proficiency in Microsoft Office applications.
* Highly collaborative and open to listening to others’ views.
* Strong communication, networking, observational and interpersonal skills.
* Understanding of employee engagement survey methodology and external market insights.


Be Customer Focused

* I listen to my customers
* I use available data to help make decisions


Be Human

* I do the right thing
* I am respectful


Be Curious

* I build and share new ideas
* I try new things and share my learnings


Be Agile

* I have courage to be creative
* Done is better than perfect; I aim for 80/20


Be Inclusive

* I embrace allyship
* I have self-awareness and a desire to learn


Be Accountable

* I own my actions
* I understand the Kingfisher plan and how it relates to my role

Interested? Apply now and help us to Power the Possible.

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