Credit Controller| £28,000 | Harrogate | 25 Days plus Bank Holidays, hybrid 3 days WFH
Axon Moore are delighted to be partnered with a market leading business based in Harrogate to recruit for a Credit Controller to join their high performing and supportive team
As a Credit Controller, you will play a vital role in ensuring the timely collection of receivables and helping to manage credit risk for the business. You will report directly into the Credit Manager and work closely with both internal teams and external customers to maintain accurate and up-to-date account information while supporting the smooth financial operations of the company.
Key Responsibilities and Duties:
Building good working relationships with customers based on respect and trust
Quickly raising any issues affecting expected payments with customers and agreeing resolution, to ensure payments are made on time
Communicating any issues with Customer payments to Sales Operations and following up to ensure successful resolution
Chasing overdue accounts by telephone and email
Chasing payment of resolved queries
Providing regular updates on progress of overdue accounts and escalating any issues preventing collection
Pursuing overdue accounts and recommending and submitting seriously overdue accounts for legal action
Recording and maintaining accurate customer records
Achieving company targets for the reduction of debtor days and cash collection performance
Understanding of queries raised and process of how to resolve issues
Resolution of queries in a timely manner to ensure query value and volume are kept to a minimum
Administrative and reporting duties as required for the efficient execution of the role
What you will need to succeed:
Have relevant Credit Control or Accounts Receivable experience
Be able to demonstrate that you are able to build relationships with the clients, engage with stakeholders across the business internally and externally.
An ability to resolve customer queries
Building positive relationships across the team
Able to work to deadlines and manage a busy workload
Able to work accurately and meet deadlines
You would be joining a growing and successful local company, which prides itself on being a fantastic place to work