Job Description
Job Title: Data Engineer (BD&A - DAPM Live Service Support)
Max Rate: £430 per day inside ir35
Duration: 6 months
Location: Telford/hybrid 2 days per week onsite)
Active SC security clearance is required for this role.
Job Description:
We are seeking an SC Cleared Live Support & Monitoring Engineer to provide operational support across a suite of data integration and analytics platforms. This role focuses on maintaining stability, enhancing monitoring capability, and improving service visibility through consolidated dashboards and intelligent alerting.
Responsibilities
Live Service Support
* Provide ongoing live support across platforms including:
o Denodo
o Talend
o Pentaho Data Integration (PDI)
o Git
o MySQL
o Amazon Redshift
* Investigate, diagnose and resolve incidents across data and integration services
* Work closely with technical teams to maintain service availability and performance
Grafana Monitoring & Alerting
* Design, create and consolidate Grafana dashboards
* Transform multiple independent dashboards into a unified Live Service view with drill-down capability by service
* Gather monitoring requirements from stakeholders
* Configure and implement alerting for Legacy services that currently lack monitoring
* Deliver fit-for-purpose alert thresholds and notifications aligned to operational needs
* Improve visibility, observability and proactive incident management
Experience & Skills
Essential
* Active SC Clearance
* Experience supporting live production environments
* Exposure to data platforms such as Denodo, Talend, PDI, MySQL or Redshift
* Experience creating or maintaining Grafana dashboards
* Understanding of monitoring, alerting and service observability principles
* Strong troubleshooting and analytical skills
* Ability to gather requirements and translate them into monitoring solutions
Desirable
* Experience configuring Grafana alerting
* Experience working in a client-side environment
* Knowledge of Legacy system monitoring uplift
* Familiarity with Git version control