Job Description
Job Summary:
The Operations Manager will oversee the day-to-day management of our residential care services, ensuring the smooth running of care homes, staff coordination, financial oversight, and regulatory compliance. This role combines operational leadership with administrative efficiency, covering HR support, recruitment, facilities management, budgeting, and stakeholder engagement. The Operations Manager will work closely with the Responsible Individual (RI), Registered Managers, providing operational support while ensuring compliance with business policies, HR regulations, and financial objectives. With a strong emphasis on process improvement and cost management, this role plays a key part in maintaining organisational efficiency and service continuity across all residential provisions.
Duties and Responsibilities:
Staffing, Recruitment & HR Support
1. Oversee safer recruitment procedures (with R.I), ensuring all staff undergo DBS checks, reference verification, and pre-employment health checks.
2. Manage recruitment processes, including posting vacancies on job boards, social media, and the company website.
3. Schedule interviews and coordinate onboarding for new hires, including preparing orientation materials and welcome packs.
4. Maintain up-to-date staff records, including qualification...