Overview
At Searches UK, our mission is to make conveyancing the easy part of buying and selling property. Our values are Passionate, Curious, Driven and Unified, and we maintain a culture that is kind, supportive, fun and inclusive. This is a great place to work for those driven by continuous improvement and passionate about property.
Conveyancing Search Specialist — Responsibilities
* Taking responsibility for your own department within the administrative team, managing your daily tasks and time effectively to meet SLA agreements.
* Gaining a clear understanding of individual clients’ businesses and requirements.
* Listening to client requirements and acting accordingly to ensure that these are met within a timely, professional, and friendly manner.
* Providing exceptional customer service at all times.
* Liaising with suppliers and colleagues to chase search results and keep the clients updated.
* Respond to incoming email and phone enquiries with a view to developing, maintaining, and expanding relationships with existing clients.
* Advising new and existing clients on product information and forthcoming product developments and promotions.
Skills and Experience
* Good communication is of vital importance.
* Exceptional client-facing and interpersonal skills.
* IT skills, in particular, Word, PowerPoint, Excel, Outlook.
Personal Attributes
* Commercially minded
* Strong analytical skills with attention to detail
* Passionate about delivering an excellent service
* Driven to achieve results
* Curious to challenge the status quo
* Unified, working together towards the same goal
Hours, Location and Benefits
This is a part-time opportunity of 22.5 hours per week, covering Mondays, Tuesdays, and Wednesdays. Our working hours are 9am – 5pm. If you prefer shorter hours on these days (e.g., 5 hours per day), please note this in your application.
This is a remote role, but there is a requirement to travel to the Shoreham by Sea office approximately twice yearly.
In addition to a competitive salary, we offer 25 days holiday (pro rata), a contributory pension, and a healthcare scheme with Simply Health. We also have regular communication events, yearly award ceremonies, and have achieved Gold standard for Investors in People.
Location
Remote - likely twice yearly travel required to Shoreham by Sea.
Salary
£15,060 (FTE £25,100).
You may have experience of the following roles: Conveyancing Administrator, Property Searches Coordinator, Conveyancing Support Officer, Search Processing Administrator, Legal Search Assistant, Property Services Administrator, Client Services Coordinator (Conveyancing), Conveyancing Operations Assistant, Customer Support Executive.
REF-(Apply online only)
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