Job Title: Lettings Negotiator
Reports To: Lettings & Hotel Manager
Job Type: Full-Time | On-site
Job Overview
We are seeking an enthusiastic, target-driven Lettings Negotiator to join our growing property management and lettings team. The ideal candidate will have excellent interpersonal skills, a strong sales mindset, and a genuine passion for property.
In this role, you will be responsible for guiding prospective tenants through the letting process from initial enquiry to successful move-in while ensuring landlords receive a high standard of service. This is a fast-paced, client-facing role that requires strong negotiation skills, attention to detail, and a confident, proactive attitude.
A. Lettings & Negotiation
* Register and qualify prospective tenants; understand their needs and match them to suitable properties.
* Conduct property viewings and provide detailed information about available properties.
* Negotiate offers between tenants and landlords to secure successful lets.
* Generate new tenancy applications and progress deals through referencing to tenancy agreement signing.
B. Administration & Compliance
* Ensure all necessary checks are completed, including Right to Rent, ID verification, and references.
* Update and maintain property listings and applicant databases.
C. External Relations & Community Engagement
* Build strong relationships with tenants and landlords to encourage repeat business and referrals.
* Handle incoming queries from applicants, tenants, and landlords professionally and efficiently.
* Provide regular feedback to landlords on property marketing and viewings.
D. Business Development & Targets
* Work to agreed personal and team targets (e.g. viewings, lets agreed, conversions).
* Assist in canvassing and promoting new properties for let.
* Stay up-to-date with local rental market trends and competitor activity.
F. Governance & Professional Development
* Work within company policies, government regulations and legislation.
* Stay up to date with industry regulations and best practices.
* Participate in relevant training and professional development opportunities.
G. Well-being
* Foster strong relationships with tenants and guests to ensure a high level of satisfaction.
* Promote a supportive and inclusive workplace culture.
Qualifications & Experience
* Previous experience in lettings, property, or a similar sales-driven role (preferred but not essential).
* Excellent verbal and written communication skills.
* Strong negotiation and objection-handling ability.
* Full UK driving license (preferred but not essential).
* High attention to detail and ability to manage multiple tasks.
* Knowledge of lettings legislation and compliance is desirable.
* Comfortable using property management/CRM software (e.g. Arthur, Alto, Reapit, etc.).
This role offers an excellent opportunity for an ambitious individual to make a significant impact within a growing company. If you have the skills and experience required, we would love to hear from you!
Job Type: Full-time
Benefits:
* Company pension
Application question(s):
* Do you have a Level 3 Award in Residential Letting and Property Management
Education:
* Master's (preferred)
Work Location: In person
JBRP1_UKTJ