The role This individual will work closely with the National Head of Lettings, and the wider leadership team, in the overall management of the Gerrards Cross Residential Lettings team. They will have a focus on strategic decision making in order to drive profitability and shape the direction of the business. In addition, they will have responsibility for the direct management and results of their business areas. Responsibilities Motivating the team and leading new initiatives to maximise performance Monitoring KPIs including – viewing numbers Reporting results to Senior Director & Head of London Residential Agency Monitoring (in conjunction with local COT) status of deals within KYC Monitoring individual lettings targets Assessing need for performance management where required Annual Performance reviews with Head of London Residential Agency Being visible to clients as Head of Lettings Ensuring that the performance of the Lettings team is in line with client expectations Developing new business avenues Ensure Lettings team is cross selling where possible and that referral opportunities are maximised across both residential and commercial. Work with other Directors across the residential business line Ensure networking is being maximised by attending relevant events Building Teams and Teamwork – guiding and directing the lettings team; establishing and maintaining the team engagement level needed to achieve the group’s objective; establishing lettings team goals and terms of engagement Builds Trust – taking action to build a relationship of trust with individuals; behaves in ways that are consistent with values Planning – determining objectives and strategies required to deliver results; allocating resources according to priorities; determining how to use resources efficiently to accomplish a task or project Sets Goals & Expectations – translating the strategic priorities of the organisation and the operational plan into relevant goals and expectations for individuals that motivate and drive performance Self Development – absorbing new information and ideas and applying them effectively; remaining up-to-date in one’s knowledge and skills; learning from successes and failures Person specification Qualifications Educated to A level standard or equivalent as a minimum Must hold a full, valid driving licence Experience Solid experience in heading up a letting team Proven fee earner Able to work at a strategic level and maintains a network of senior contacts and decision makers Self starter and can work with little supervision and, where appropriate, under pressure Coaching/mentoring of others Demonstrate a knowledge of the entire lettings development cycle Strong market profile as a new business generator Proficient in the use of Word, Excel & PowerPoint Previous experience of working to deadlines We are proud to offer award-winning benefits to support and reward our employees: Heath & Leisure: Private medical cover, 27 days annual leave public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.