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Junior customer account manager

Guildford
NetXL Ltd
Customer account manager
£22,000 - £28,000 a year
Posted: 13h ago
Offer description

Junior Customer Account Manager

Ready to kick-start your sales career in a fast-moving, high-reward environment?

We're looking for an energetic, ambitious, and customer-focused Internal Account Manager to join the NetXL team. If you're passionate about building lasting relationships, driving customer success, and growing accounts from within, this role is for you

What You'll Be Doing:

* Grow Existing Customer Accounts - Nurture, develop, and build relationships with our valued customers to maximise their potential
* Be a Trusted Advisor - Understand customer needs and challenges, proactively recommending solutions from our innovative product portfolio
* Drive Revenue Growth - Identify upsell and cross-sell opportunities to help customers get the most out of our product portfolio, taking a strategic approach to account growth
* Account Management - Manage a portfolio of reseller, installer, and system integrator accounts with regular check in calls, virtual meetings, and occasional visits
* Proactively Engage Through Sales Calls - Carry out regular, value-driven sales calls to understand evolving customer needs, present tailored solutions, and strengthen long-term partnerships.

What You'll Bring to the Team:

* Great People Skills – You're confident, approachable, and great at understanding and influencing a variety of customer personalities. You know how to read a room and influence outcomes with authenticity and ease.
* Motivation & Ambition – You're proactive, results-driven, and always looking for ways to grow your customer base. Although previous account management and sales experience is a bonus, it's your attitude, energy, and a willingness to learn that'll really set you apart.
* Clear & Impactful Communicator - You communicate with clarity, confidence, and purpose - whether it's on a sales call, in an email, or presenting to a customer. You know how to tailor your message to different audiences and ensure key information lands effectively.
* Exceptional Organisation & Ownership – You confidently manage a busy pipeline, thrive in a fast paced environment, and juggling multiple priorities, all while delivering consistent results and maintaining a high standard of service across all accounts

Who we are:

NetXL is a fast-growing, software-driven distributor of high performance WiFi and Smart Automation products. We supply resellers, installers, and system integrators across the UK. Our team is agile, entrepreneurial, and thrives on helping customers stay ahead of the curve with cutting-edge tech solutions.

Why join us?

* Join a dynamic, high-energy team where no two days are the same
* Focus on building deep, rewarding customer relationships, delivering long term value
* Gain real-world sales experience with ongoing training and support to help accelerate your sales career
* Combine people skills with process optimisation and data insights to drive results

If you're excited to grow an existing business, build lasting relationships, and be part of a winning team, we want to hear from you

Job Types: Full-time, Permanent

Pay: £22,000.00-£28,000.00 per year

Benefits:

* Company pension
* Flexitime
* Free parking
* Health & wellbeing programme
* On-site parking
* Store discount

Work Location: In person

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