Overview
Join to apply for the Sales Customer Advisor role at ASSA ABLOY Group in Reading, UK. You will contribute to a collaborative culture that empowers you to build a career you can be proud of.
As our Sales Customer Advisor for the Global Solutions division, you will focus on delivering excellent customer experience, professional competence, and supporting daily operations, including switchboard and order processing. You will report to the Internal Sales and Marketing Manager.
What You Would Do
* Promote and sell all AMS products, including custom printed keycards, spare parts, batteries, service kits, and accessories.
* Handle sales orders, related documentation, invoicing, and dispatch of AMS orders.
* Respond to customer enquiries via phone or email and provide relevant quotations.
* Coordinate with customers and suppliers to check proofs and manage orders for custom printed keycards.
* Order customer-specific spare parts from suppliers and verify invoicing for keycard orders.
The Skills and Experience You Need
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* Working knowledge of SAP for order processing and purchasing.
* Experience using Microsoft Dynamics 365 CRM.
* Strong communication and interpersonal skills.
* Ability to understand and explain basic technical concepts (training provided – no complex technical knowledge required).
What We Offer
* Learning and career development opportunities, including online learning, management training, and skills enhancement.
* Competitive salary and incentive schemes.
* Supportive leadership and a values-driven culture.
* 25 paid holidays a year plus bank holidays, increasing to 28 after 5 years of service.
* Ex-gratia day for Christmas Eve.
* Pension: 5% employee & 5% employer; auto-enrolment after 3 months.
* Life assurance 3x basic salary after qualifying time with the Company.
* Access to an online benefits portal.
* ASSA ABLOY Family Brand Discount (Yale).
* Access to Employee Care scheme.
How to Apply and About Us
We review applications regularly and encourage diverse, inclusive teams. To apply, set up your profile and submit your application here. For questions about the role or process, email Dominika Zgrzebnicka, Talent Acquisition Business Partner, at dominika.zgrzebnicka@assaabloy.com.
To learn more about us, visit www.assaabloy.com. We are the ASSA ABLOY Group, a global leader in access solutions with nearly 63,000 colleagues in more than 70 countries.
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